TERMS & CONDITIONS

At Biznorth our Vision is to provide a heartfelt service that creates change for businesses and the people within.
We will Create Amazing Change by sharing and caring about people and our planet.

PRIVACY

Our relationship with our clients is built on trust and therefore the privacy of your information is extremely important to us. This privacy policy applies to all clients and conforms to internet privacy standards. For any questions regarding this policy please email us at admin@biznorth.com.au

Collection of Information

In using our website you may be asked to share information in order to provide the best service possible. Any correspondence may also be collected and stored particularly in regard to sales, support, accounts and emails requesting information. Information sent to Biznorth may be stored also including any information collected from correspondence sent by you or your company. This information may also be collected in face to face interactions with you and also received via telephone, email or directly from our website.

Use and Storage of Collected Information

Collected information is used for the purposes of providing you with the services and goods provided by Biznorth as well as providing accounting information to our external accountant and bookkeeper. It may also be used for the development of our staff including but not limited to trainers, office staff, sales staff and support staff. The security of your information is very important to us. We use a high level of security with our Ecwid Store for providing paid services. Your credit card details collected in our store are used for servicing payments made over the internet. Information such as you email address and name are stored as part of our client database which is not sold on to other companies or groups.

Refund Policy

If for any reason you are not satisfied with the service you have or are receiving the first thing to do is contact us so we can resolve any problems. If you are unable to attend a workshop we will be more than happy to carry over your investment to the same or similar workshop of your choice offered by Biznorth within a 6 month period of the original booking. Please note that refunds may be offered in exceptional circumstances and you should discuss your unique situation with us as well as the options available. In the first instance please email us at admin@biznorth.com.au to arrange an appointment.